Getting Started
Get started with My School Portal.
By Cherry and 1 other2 authors15 articles
Manage Change Details RequestsReview, approve, or reject change details requests submitted by users in My School Portal.
Support made simpleExplore our new support process, featuring the Digital Assistant, a comprehensive Help Centre and a new portal to connect with our support team.
Users and Profiles
Manage users and profile permissions based on the level of access needed.
Add Admin Permissions To UsersGive a user admin permissions by linking them to an Admin Group in the Users Manager.
Manually Link PeopleLearn how to manually link two or more user accounts in My School Portal.
Change a user email address in the portalLearn how users can change their own email address in the portal, and what schools should do if they update guardian email addresses in the MIS.
Student Logins to the PortalLearn whether students can have their own portal login, what they can access, and how to enable student logins.
Set Up Single Sign-OnLearn which Single Sign-On providers are supported, how to request setup, and how Auto Sign-in can let users access other websites from inside the portal.
Setup My School Portal
Introductory section that compiles the basics actions needed for configuring the portal.
Set up My DetailsAdd a My Details page, control what information users can see, and choose which details appear in the widget and Parent Directory.
Update portal logos and login screen backgroundLearn how to update portal logos and what are the requirements that the images need to follow.
Set Up an Exam Result Cycle for the PortalConfigure an exam result cycle so exam results display in the portal, including release dates, subject visibility, and guardian access settings.
SchoolPost: Requirements to sync emailsLearn what information you need before email sync can be enabled, including the account and domain details required for setup.
Request a Feature ChangeRequest a new feature or a change to an existing feature, and check whether the request is already on the community backlog.
Hourly or full portal task packagesLearn about the hourly and full portal task packages available.
Payments
Learn how to set up and manage payments.
Set up PaymentsEnable one-off or custom payments in the portal, add a Payments page, and find payment records in the admin tools.
View And Manage PaymentsFind the Payments page, how to filter payment records, what details are available on each payment, and how to update a payment status when needed.