What's new
We’re excited to introduce important improvements to the My School Portal experience, focusing on enhanced security, comprehensive privacy controls, and improved user accessibility.
Key features
Login Page Enhancement – New two-step process.
New Cookie Policy – Comprehensive privacy controls and transparency.
Important Information for Privacy Policy Requirements – Guidance for schools.
Login Page Enhancement
We’ve made a small but important improvement to the My School Portal login experience to enhance security and accessibility. The simplified interface is more intuitive across all devices, particularly on mobile, whilst maintaining the highest security standards.
What’s changed
The login process now requires users to first enter their email address.
After clicking Continue, users will then be prompted to enter their password.
This change aligns with modern security best practices and provides a cleaner user interface.
New Cookie Policy
We’ve introduced comprehensive cookie preferences to give users greater control over their data privacy and the cookies stored on their devices. This update ensures full compliance with privacy regulations whilst providing transparency about how we enhance your My School Portal experience.
What’s new
Cookie Preference Pop-up: When visiting the portal, users will be presented with a cookie preferences dialogue.
Granular Control: Choose which types of cookies to accept based on your preferences.
New Cookie Policy: Access our updated, comprehensive cookie policy with clear explanations.
Ongoing Management: Access cookie settings and policy from the footer or your account page at any time.
Benefits
Enhanced Privacy: Full transparency and control over data collection.
Regulatory Compliance: Meets current privacy legislation requirements.
Improved Experience: Better understanding of how cookies enhance your portal usage.
Easy Access: Manage preferences at any time through your account settings.
Enhanced analytics
We’ve also taken the opportunity to integrate enhanced analytical services into My School Portal, including Microsoft Clarity, which will allow us to better understand how users interact with the platform. This helps us identify areas for improvement and optimise the user experience across all devices and features.
Better insights into user journey and platform performance.
Data-driven improvements to interface design and functionality.
Enhanced ability to identify and resolve user experience issues.
Improved platform stability and performance monitoring.
All analytical data is collected in accordance with our privacy policy and the user’s cookie preferences. Personal information is never shared with third parties, and all data is used solely to improve the My School Portal experience.
Coming soon: We’re currently working on additional enhancements to the admin experience for cookie management. Further updates will be released very soon.
Important information for schools
Schools should ensure their own privacy policy within MSP contains comprehensive details about cookie usage. When creating or updating your school’s Privacy Policy, please reference both the My School Portal Cookie Policy and the Access Group Privacy Notice to ensure full compliance and transparency.
📌Note: If your school embeds or uses any third-party solutions within the portal, your privacy policy should address those specific cookies, or they should be handled directly through the third-party provider. My School Portal cannot track changes or updates to third-party cookies, nor determine which cookies from external services are essential for functionality.
We recommend reviewing your school’s privacy notice page within the MSP content manager to ensure it aligns with these new cookie preference features and covers all integrated services your school may use.
As always, if you have any questions or suggestions, feel free to reach out. Stay tuned for more exciting updates coming soon!
— The My School Portal Team.
How this version will be made available
Your software will be automatically updated between 11am and noon on 24 September 2025.