You can manually link people in My School Portal so that one user account is associated with others. For example, this is often used to link guardians and students, or to connect additional profiles where the automatic sync has not created the link.
⚠️Important: You must have admin rights to perform these steps.
Manually Link People
Log in to My School Portal.
Click Admin Control Panel.
On the left-hand menu, click Users to expand the dropdown.
Click Users.
In the Search User field, search for and select the primary user you want to work with (for example, the guardian or main account).
Click the user to open their profile.
Click Manually Link People.
From the Profile type list, select the type of profile you want to link (for example, Student, Parent/Guardian, etc.).
From the list that appears, select the relevant person/people to link to this user.
Click the purple Link button.
Click Save Changes to apply the links.
The selected profiles are now manually linked to that user account.