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iSAMS API:Sync Staff Members in the Portal

Learn what information staff members need in iSAMS to sync into the portal and why some staff may not appear.

Written by Cristina Gruita
Updated today

This article explains the data requirements for staff records so they can sync from iSAMS into the portal, and what to check if a staff member is not appearing.


Sync Staff Members in the Portal

Information Required for Staff to Sync

All staff members must have the following fields populated in iSAMS for their record to sync into the portal:

  • Title.

  • Name Initials.

  • Surname.

  • School Email Address.

The portal builds the staff member’s display name using this format:

[Title] [Name Initials] [Surname]

For example: Mr A B Smith.

If any of the required fields are missing or incomplete, the staff member will not sync into the portal.

Check Leaving Dates

The portal uses the staff member’s leaving date to decide whether they should sync.

  • Staff members who have a leaving date in the past will not sync into the portal.

  • If a staff member has returned to the school but their previous leaving date is still stored on their record in iSAMS, they will not sync until this leaving date is removed or updated.

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