You can use the Communications tool to send custom messages to your users. Messages can be sent immediately, scheduled for later, or saved as a draft until you’re ready to send.
Before you create a message, make sure:
You’ve added a Messages content page in Content Manager (so users can view messages in the portal).
You’ve created any mailing lists you want to use (optional if you’re only sending to individuals).
See also:
Send a message using the Communications tool: for page setup and scheduling/sending.
Create a Mailing List: for building recipient groups.
Create A New Message
Log into My School Portal.
Click Admin Control Panel.
Click Communications, then click Messages.
Click Add New Email.
Select Recipients
In the Recipients drop-down, choose one of:
A mailing list (to send to a group), or
Individual users (if you are sending to specific people only).
To exclude specific users from the message:
Tick the Exclude Recipients? checkbox.
Use the drop-down to select the users you want to exclude from this send.
Enter a Subject for your email.
Build The Message Content
The message uses a visual email editor.
In the Message field, click the plus button to start building your email.
Use the toolbar icons to add and format content. The menu changes slightly depending on where your cursor is (e.g. in text, on an image, or on a content block).
Action | Description |
Add | Opens a drop-down menu to add new objects to the message. |
Merge Fields | Allows you to add fields which are dynamic depending on the recipient and any students. |
HTML | Opens the HTML editor to modify the message code directly. |
Format | Opens a drop-down menu to allow for text formatting (Eg: Headings, bullet points). |
Text Size | Opens a drop-down menu to change the size of new or existing text. |
Bold | Applies bold to new or existing text. |
Italics | Applies italics to new or existing text. |
Underline | Applies underline to new or existing text. |
Deleted | Applies Strike-through to new or existing text |
List | Adds a bullet or numbered list. |
Link | Allows you to create a link to other webpages via hyperlink. Existing links can be edited via this button, also. |
Image | Allows the insertion of an image into the body. If an image is currently selected, allows you to edit that image. |
Table | Inserts a data table into the body of the message. |
Snippet | Adds already built structured snippets to the message for you to use as a starting point. |
AI Tools | Highlight a specific set of texts then use this drop-down menu to make adjustments to it. |
Templates | Load in a template which has been made earlier. Useful for sending regular emails that have a similar structure. |
Mobile View | Allows you to view the message as though you're looking from a mobile device. |
Body | Allows you to modify the formatting of the body of the message. Includes padding, background colouring, and borders. |